Contact

Your account, billing, shows, music videos, press or business: send us a message below or email hello@aerixx.com. A real person reads every message.

Quick answers

• Cancel, switch plan, update your card or get receipts: your account, then Manage billing.
• Forgot your password: reset it here.
• How cancelling works: Cancellation and refunds.

Send a message

The company

Aerixx is operated by Krome House Media, LLC, part of Krome House Group.

Last updated October 22, 2026. Aerixx is operated by Krome House Media, LLC.